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The Host Could Not be Found!

Both my TM Streamyx and Celcom Wireless broadband are not working for the whole day. I tried to restart both of my router and my wireless adapter (Repair from Taskbar), but no luck!

The Send and Receive button in my Outlook Express kept showing me a ‘Host could not be found’ error. But, the uptime report confirmed that the host pop.emailsrvr.com is up and running. So, where goes wrong?

The 'host could not be found' error in Outlook Express

The 'host could not be found' error in Outlook Express

The same error appeared in the web browser. I tried to access www.1.com.my but failed. It showed a ‘This webpage is not available error’. However, the uptime report is telling us that the host www.1.com.my is available! Where goes wrong again?

This webpage is not available

This webpage is not available

This is the catch:

1. Both hosts are available, but the errors show different status
2. Both error messages are returned almost immediately

The following steps are how you can fix the problem:

Go to Settings > Network Connections. Choose the active network adapter you have, and right click for Properties

Select the Properties of your active network adaptor

Select the Properties of your active network adaptor

Select ‘Use the following DNS server addresses’. Replace them with 208.67.222.222 and 208.67.220.220. This pair of DNS servers are provided by OpenDNS, free of charge. It is far more reliable than any of your existing DNS servers, especially those from Telekom Malaysia, as well as Maxis, Digi, Timenet or Celcom wireless broadband!

The new Open DNS addresses

The new Open DNS addresses

Hola.. done! Repair your connection, or simply restart your PC. It should work now. TM never seems to understand that they have some very serious resolving problems with their DNS servers.

Categories: Support.

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