What is Missing Email? When someone send you an email but you never receive it. It is not in your Spam folder and it not blocked by your email scanner. Your sender is very sure that the email has been sent. So, where is the email gone?
We visited our customer this morning to do a CSI investigation on site.
Only to find out, there is an extra ‘:’ found in front of the email address used by the Sender. Looks Sender’s Outlook had appended this kidding fields into the email address after one press the Reply button.
Anyway, we are happy the problem solved :)