Recently, we have decided to include the total downtime in hour & minute format, to better reflect the performance of each company instead of using percentage. Perhaps, it is clearer to see the pain of not able to access your email this way :)

Malaysia Email Hosting Review

For those who has referred to this email report, you might also want to consider the following measurement before making a decision:

1. Do they have enough bandwidth and hardware resources to cater for total number of email users they have? Again, those offering unlimited mailbox might have a problem with this.

2. Your email service is not one, but a combination of various services and applications including POP, SMTP, IMAP, Webmail, Email Control Panel, Mobile Access, Mail Exchange, DNS, Spam & Virus filtering, etc. Features, software upgrade, bug fix, check them out!

3. Yes, domain name. Lost it means you lost your email. Make sure someone is taking care of it including renewal and updating of WHOIS information.

4. Those web hosting package bundling with email is not good. Email hosting is not free gift, why bundling it and make it less important when the fact is, clients use their email more often that the web! What happens if your web hosting expire and your email services will be terminated as well? Email and web are completely two different services!

5. Some email diagnose or test… This can be techy but it is not that difficult at all. Check if they have Reverse DNS corretly configured? Minimun two MX records? Geographically dispersed network? Blacklist?…

Need help on email diagnose?

Need a review on web hosting too?

No doubt Exchange is great, but that is wen you know how to fine-tunning it. Most of the businesses are not able to keep themselves updated especially when come to Exchange upgrade, patching of Spams & viruses, configuring for best performance…

Just like any other business, email is one of the most important tools for your business. Let the experts (a team of people, not a single in-house IT staff) to do the job for you, and you can stay focus in your business!