The Malaysia Email Hosting Blog

I was talking to one of our customer of email hosting today. Apparently, she can’t receive any email to her mailbox because of accidentally turned off the ‘Save a copy after forwarding’. The mailbox supposes to forward all email received, and save a copy.
She tried without any luck after I have fixed the problem for [...]

Gmail just announced the unique new features, which expect to solve the problem of forget-to-logout, especially when you using public computers.

One need not to be unsured again! You can check your status from your Gmail, and logout any session if you want. How I wish I have one for my mum for her kettle, so we won’t have to turn back half way everytime when we are going somewhere.

TM, in their official press release described the act to block all 3rd party as one of the step to fight Spam. Following this, most of the companies in Malaysia who is using Streamyx broadband are affected after switching to smtp-proxy.tm.net.my. Problem including email delay and lost.

One of the latest updates I have received is, email delivered / delayed through smtp-proxy.tm.net.my is also marked as Spam by many major free email service provider including Yahoo Mail!

Bosses in Australia will soon be authorized with a new power on their workforce- the ability to scan every emails that is sent and received through their organisation’s email server.

The Sydney Morning Herald quotes the following…

COMPANIES will be able to intercept the emails and internet communications of their employees without their consent under new laws being considered by the Federal Government to protect the nation’s critical infrastructure from a cyber attack.

The proposed powers, which the Government wants in place by the middle of next year and which could affect millions of workers, have been slammed as an unprecedented and unjustifiable intrusion on civil liberties.

The Government is developing counter-measures, including amending the Telecommunications (Interceptions) Act to allow companies and others operating critical infrastructure to monitor emails and other internet communications without their workers’ consent.

The act allows only security agencies to monitor their employees’ communications without consent. That power expires at the end of June next year and Mr McClelland said he wanted the new legislation to include companies providing services critical to the economy.

In Malaysia, there’s no laws or acts protecting the employees’ privacy. Yes, every emails that you received and sent via your company’s email address is possibly being read by your boss right now.

Hargopal wrote an insightful article on how TM’s unintelligent technical department decided to clamp down on Port 25 (the port where all StreamyX users use to send out emails).

What this means is that if you have subscribed to a Personal Streamyx account, or a Business Broadband (SOHO Package), you may experience problems with sending out emails with the default settings of port 25, especially if you are sending out emails using your own domain name.

If your customers frequently complain of not receiving your emails, this could be a tell tale sign. Users who are using their Streamyx email accounts may not be affected (example@streamyx.com) by this, since it involves emails on hosted domains (eg info@hosteddomain.com).

Personally, I experienced problems with sending out emails from my locally hosted and foreign hosted domains on port 25 and that is when I discovered this countermeasure by TM Net. In my case, my host Webserver has provided an alternative port, 587 for SMTP and this works much more reliably compared to port 25 (since TM Net is performing heavy filtering on this port). Therefore, it is advisable to contact your web host to find out if they have any alternative ports you can use for SMTP, especially if you experience slowness in sending emails.

This has caused major problems with all StreamyX users who are using email hosting services that is tied to Port 25.

I’ve got no problem with TM going about their spam-reducing activities, but heck, they shouldn’t do that on the expenses of the users email hosting services, which is causing a major customer support disaster worldwide!

TM Malaysia, practice some common sense in whatever you do!

“Construction underway to build 10,000 km linear cable system with a capacity of up to 7.68 Tbps to enhance Trans-Pacific connectivity”

A consortium of six international companies announced they have executed agreements to build a high-bandwidth subsea fiber optic cable linking the United States and Japan. The construction of the new Trans-Pacific infrastructure will cost an estimated US$300 million.

The new cable system – named Unity – will address broadband demand by providing much needed capacity to sustain the unprecedented growth in data and Internet traffic between Asia and the United States. Unity is expected to initially increase Trans-Pacific lit cable capacity by about 20 percent, with the potential to add up to 7.68 Terabits per second (Tbps) of bandwidth across the Pacific.